Where can I find the TeamViewer program for remote support?
Directly at the TeamViewer web site under http://www.teamviewer.com/en/download/index.aspx
What is the “GolfSuite”?
The GolfSuite as a Service is a newly, fully integrated online Golfclub management software.
What is meant by: “as a Service”?
Nexxchange offers the GolfSuite in form of a modern “software-as-a-services“ model. Since no onsite server nor a software installation on the computer is required, purchase and maintenance costs can partially be saved, along with a substantially reduced support effort of the clubs on-site. Access to the GolfSuite is realised by using a modern web browser. The software is maintained and updated externally, not purchased, but rented only (no licenses required).
What does the GolfSuite offer?
The fully integrated, newly developed GolfSuite provides on-line tee time reservations (tee time management, online TeeTime), membership management, POS system: pro shop, rental services, e-cart reservations ... , club data management, tournament management.
What are the requirements for the GolfSuite?
The GolfSuite can be used with any stable internet-enabled device (PC, tablet, smartphone), access is implemented by using a modern web browser.
Do I need to integrate the system with other systems?
No. The fully integrated GolfSuite covers all the basic requirements of the club.
Do I need a specially configured network?
No, our GolfSuite does not require any special network nor a server, you can use it also from home.
What are the costs for using the GolfSuite?
Nexxchange offers an innovative, user based pricing model: for the GolfSuite a monthly service fee is charged for the usage of each user a monthly, consistent fee is charged. For more details please refer to the portal ‘pricing model’.
What is Nexxchange’s ‘Golf Break’ module?
The GolfSuite includes an electronic booking module for golf club operators and agents (hotels, travel agencies). For more details please refer to the Portal at: ‘Golf Packages’.
What channels does Nexxchange offer for contacting the support?
You are welcome (= web-based screen capture system for receiving and sending of screen contents anytime by email, phone or through our modern and comfortable internal feedback function : users can directly create a screen content in the browser window and Corrections / Comments by means of various functions to annotate and highlight communicate ) send your inquiries.
When are the support hours?
Support hours are: 08:00-20:00 / 7 days a week: centralised, transnational, live chat with ‘TeamViewer’ (free screen sharing). Support Hotline (1 EUR/minute from 2016).
How does it support the Italian market?
Through its main office in Vienna, with native speaking Italian staff and through a very experienced sales manager on-site in Italy.
Can I directly contact staff for Italy?
Certainly. In the CONTACT section you can find the details and can send an email request for information conveniently.
Do I need to use extensive and complicated user manuals for using the GolfSuite?
No, continuously enhanced context based walk-trough tutorials and tool-tips are guiding experienced Golf club administrators through all tasks.
How are suggestions treated by Nexxchange?
We are grateful for any suggestion, which helps us to further improve our GolfSuite generally.
Which tournament types are currently supported by GolfSuite?
All commonly used tournament types are supported by our GolfSuite (ProAm is currently in the testing phase)
What features are offered in the Flight Builder?
All sortings are being offered (handicaps down and up, squads move as a whole ... ) up to the shotgun start.
Who defines the way of TeeTime booking?
The club has full control to manage these functions.
In which countries is the GolfSuite approved?
The GolfSuite is already certified by OeGV as well as by FIG. In 2014 more than 70 tournaments have been successfully accomplished a.o. the ‘Toni Sailer Golf Memorial’.
What interfaces does the GolfSuite support?
The GolfSuite supports interfaces to the following golf associations: OeGV, FIG; in preparation: DGV, French GV, ASG, CONGU.
In which languages is the GolfSuite available?
The GolfSuite currently offers the following languages: German, English, French, Italian.
Who is Nexxchange?
Nexxchange = „Next Exchange“ the next form of trading of rights. Founded in 1980, Nexxchange is listed at the Vienna Stock Exchange since 2002. The GolfSuite is being marketed by NexxChange (inclusively customer service).
Who is xTradeSoft?
xTradeSoft has more than 20 years experience in the Stock Exchange and Broker Software business for financial institutions and developed the new Golfclub Managementsoftware (inclusively maintenance).